Technical Service & Support

Optimal availability and performance of EFKON products and solutions are key factors of modern ITS & Tolling Solutions. These businesses therefore must be able to rely on a strong Technical Service & Support organisation providing professional support. EFKON offers a comprehensive range of services tailored to your products and your demands.

Besides that all our service employees fulfil a strict training program that ends up in the EFKON certification as a service expert. To assure the high quality standard the EFKON service organisation is committed to continuing training and qualification and our service experts periodically have to renew their certification.

Our TSS services comprise:
  • Maintenance (inspection, cleaning, corrective and adaptive maintenance)
  • Helpdesk Service (1st, 2nd , 3rd level support)
  • Spare Part Management
  • Level 1 training for customer personnel
  • Repair Management
  • Service Level Management